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Protecting Redwood City's Water Supply

The City is introducing new regulations for businesses with a groundwater well or that use creek water.

By the City of Redwood City

[The City of Redwood City] just went live with an important set of web pages, and we wanted to make sure everyone knows about this resource. It has to do with how property owners with a groundwater well (either operable or not) or who use creek water for their irrigation can do their part to protect the community's water supply. 


If you have a well on your property, or if you use creek water to irrigate your landscape, please go to www.redwoodcity.org/crossconnection for information and the step-by-step process for bringing your property into compliance with these important water system safety regulations.

The City has a required "Cross Connection Control Ordinance" in place to help ensure that untested well water or creek water does not mix with the City's water system, and potentially introduce any contaminants.

Many may recall the situation in 2011 when just such a cross connection occurred, requiring a "boil water" notice for over 200 homes for several days, until the City could ensure the groundwater was not dangerous (thankfully, no contamination was detected). 

We have some clear guidelines and a step-by-step process in place to help property owners with the appropriate permitting. And, in fact, the City can offer an amnesty on the associated fees if you bring your property into compliance before Jan. 28, 2014.

The City is aware of a number of properties with wells and/or use of creek water, and our staff is in direct contact with them. In fact, many of them have been helpful in developing the regulatory process.

But, there are no doubt other properties in this category that we don't know about - and if you are such a property owner, we want to encourage you to contact the City. It really makes sense to do everything we can to protect our great Hetch Hetchy water supply, which is, of course, some of the best water in the world.

The cross connection information is available at www.redwoodcity.org/crossconnection or by calling the City's water staff at 650-780-7436.

PATCH WANTS TO KNOW - Do you have a groundwater well, or use creek water? Tell us about it in the comments below.

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Just a short thought to get the word out quickly about anything in your neighborhood.
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Vanessa Castañeda (Editor) May 16, 2013 at 11:35 am
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Bret Baird May 18, 2013 at 09:05 am
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Kate Ashley April 5, 2013 at 06:18 pm
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This is a much more effective means for dealing with the issue. Legislation is not.
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