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Customers Report Seeing Rats at Local Restaurant

The County Health System stepped in after receiving the complaints.

Some local residents are reporting their celebratory dinners out in downtown Redwood City recently have been ruined - by the presence of rats.

Two Redwood City-Woodside Patch readers have reported eating out at Koto Japanese Steakhouse at 373 Main Street recently, only to be gravely upset by spotting rats in the kitchen during their meal.

"We went to eat at Koto for my wife's birthday, and when we were finishing our food, I saw a rat coming from the kitchen!" reader Juan Flores wrote on Redwood City-Woodside Patch's Facebook page earlier this week. "It was white with brown hair. I was disgusted - my family had just eaten here!"

Reader Dahia Flores wrote on our Facebook page a few days later.

"Koto Japanese Restaurant at 373 Main St. in Redwood City is a mess!" Flores wrote. "Went there for my birthday dinner last week and reported seeing a rat."

The readers both said they complained to the San Mateo County Health System about what they saw.

According to records on the Health System's website, the department responded quickly to the complaints, and showed up for an inspection of the restaurant on Oct. 25.

Though Koto had received a "Good" rating at its last inspection in March of this year, what the inspector found this past week left the restaurant's rating downgraded to "Poor."

Several aspects of the restaurant's health status were marked as "Out of Compliance" this week:

  • Hands not clean and properly washed; gloves not used
  • Improper cooking times and temperatures
  • Improper eating, tasting, drinking and/or tobacco use in workplace
  • Food contact surfaces not cleaned and sanitized
  • Adequate handwashing facilities not supplied and accessible to employees
  • Wiping cloths not properly cleaned and stored
  • Presence of rodents, insects, birds or animals
  • Floors, walls and ceilings not properly built and maintained

Typically, a follow-up inspection is done within days of finding major violations such as these to ensure all violations have been corrected. If they have not been corrected, the restaurant could face temporary closure.

In other news, High Wheel Coffee at 926 Broadway was closed by the County Health System on Oct. 17 for operating without a valid health permit.

For more information about the County Health System, visit http://smchealth.org.

To file a complaint about a local food facility for not following healthy business practices, call 650-372-6200, e-mail the department at EnvHealth@smcgov.org, or use the department's Online Complaint Form to submit a complaint online.

 

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Just a short thought to get the word out quickly about anything in your neighborhood.
Share something with your neighbors. Write a new post... What's up? Make an announcement, speak your mind, or sell something
Vanessa Castañeda (Editor) May 16, 2013 at 11:35 am
Pamela, are you following a conversation that's taking place on Patch?
Bret Baird May 18, 2013 at 09:05 am
Thank you for posting this. As a teacher who represents 500 teachers, we routinely pay out of ourRead More own pockets to support our students.
Linda Allen April 10, 2013 at 02:02 pm
Jennifer, thank you for all your wonderful work on Patch. Life is a journey and you're on yours.Read More It will be an amazing change for you and family. Real estate will definately be cheaper, which is my bigest gripe with rentals in the bay area. I wish you all the happiness you deserve. Linda Allen
Kate Ashley April 5, 2013 at 06:18 pm
Tot ziens en veel geluk Jennifer!
Jacqueline Whittier Kubicka April 5, 2013 at 04:03 pm
Jennifer: I really enjoyed working with you on the story about the Barnes family and Ballet AmericaRead More back in December. Also liked "following you around town" on the other stories you covered. There will be lots of great people and exciting news back east -- not to worry. Best of luck.
Buck Shaw March 31, 2013 at 01:15 pm
So why do you keep voting for bigger Government? Seems the consumers have solved the problemRead More without "It's" help.
Lou Covey, The Local Motive March 31, 2013 at 12:43 pm
This is a much more effective means for dealing with the issue. Legislation is not.
roberta peters March 31, 2013 at 12:26 am
I agree, the public has the right to know what they are eating. It is absurd to be purchasing foodRead More that contains GMOs and not be able to know it is in the food.... why the secret if it is so safe??? I will not shop at any food stores that refuse to provide the public with information on what I am eating or serving to the people I care about. Trader Joes and Whole Foods have my loyalty for having the courage to stand up against the big guys and set an example by doing what is right for the consumer and not folding to pressure from Monsanto, Dupont and the other corporate giants that could care less about our safety and only care about how much money they can rake in.